貿易通2019 年年報

Tradelink Electronic Commerce Limited Annual Report 2019 22 Management Discussion and Analysis (Continued) 管理層討論及分析 （續） Business Review (Continued) Other Services Business Review Continuing the favorable performance in the first half of 2019, our Other Services business which includes GETS-related services, Smart PoS business and VSHIP, the community logistics platform recorded a strong growth in revenue from HK$22.9 million in 2018 to HK$35.0 million in 2019, up 53.1%. The increase largely came from our Smart PoS business which surged more than four times from HK$3.5 million in 2018 to HK$14.8 million in 2019. Revenue from our GETS-related services which include primarily our Road Cargo System (“ROCARS”) service, the call centre services offered to the Customs and Excise Department’s ROCARS, and the paper-to-electronic conversion services for our GETS paper users, rose slightly due to our success in achieving price increases for most of our services under this category. This increase was more than offset by the transaction volume drop which was largely in line with that of our GETS business. Due to the higher cost of purchase and staff cost to fulfill the Smart PoS growth, the total cost of our Other Services rose to HK$20.2 million and compared with the cost at HK$8.2 million in 2018, represented an increase of more than 148.4%. As a result, segment profit recorded was at par with that of 2018 at HK$14.8 million. Performance of our Smart PoS business in 2019 was encouraging. As stated in the 2019 Interim Report, growth momentum of our Smart PoS business gathered since the second half of 2018 continued into 2019. Our two bank customers, a major local bank and a bank whose parent is a large commercial bank in China, continued to place orders with us, although admittedly the total quantity of Smart PoS ordered in the second half of the year was slightly less than that of the first half due to the local social incidents adversely affecting the retail business in Hong Kong. In any event, the number of Smart PoS we installed in the market in 2019 was more than three times than the total deployed in 2018. That was a remarkable result. We are pleased that before the end of 2019, we have confirmed a third bank customer who will use our Smart PoS for their retail clients. This third customer is the commercial banking business platform of a major Chinese bank in Hong Kong. Also during the year, we have confirmed a multi-year contract with our major local bank customer. Going forward, 2020 would be a challenging year for our Smart PoS business. Retailers as the end users of our Smart PoS would have an extremely tough operating environment severely hit by the novel coronavirus outbreak as well as the unresolved local social issues causing the consumer market to plummet. We are fairly certain that fewer Smart PoS would be ordered by our bank customers and deployed for their retail clients in 2020. What we are uncertain about is the extent of the hit which depends on a number of factors including how long the novel coronavirus outbreak would last, how fast the Hong Kong economy could recover and what measures the Government might introduce to help Hong Kong business. On a more positive front, as we have signed up a new bank customer, we expect orders to be placed by this new customer. We are also working on a new partnership arrangement with a payment gateway to target SME retailers for deployment of our Smart PoS. Anticipating our business challenge ahead, apart from working with banks, we have refined our strategy at the end of last year to also target SME retailers, a market generally not so well covered by banks. 業務回顧（續） 其他服務業務回顧 二零一九年上半年的良好表現持續，其他服務業 務包括 GETS 相關服務、智能銷售點業務及公共物 流平台 VSHIP 的收益錄得強勁增長，自二零一八年 的港幣 22,900,000 元增加 53.1% 至二零一九年的 港幣 35,000,000 元。增幅絕大部分來自智能銷售 點業務，自二零一八年的港幣 3,500,000 元飆升逾 四倍至二零一九年的港幣 14,800,000 元。 GETS 相 關服務主要包括我們本身的道路貨物資料系統 （「 ROCARS 」）服務、為香港海關 ROCARS 提供之電 話查詢中心服務，以及為 GETS 紙張用戶提供紙張 轉換電子文件服務，由於我們成功提高大部分此 類服務的價格，收益略升。此升幅超過並抵銷了 與 GETS 業務大概一致的下跌交易量。為滿足智能 銷售點增長，採購成本及員工成本上漲，其他服 務的成本總額增加至港幣 20,200,000 元，而二零 一 八 年 的 成 本 則 為 港 幣 8,200,000 元，升 幅 逾 148.4% 。因此，所錄得的分部溢利與二零一八年 持平，為港幣 14,800,000 元。 於二零一九年，智能銷售點業務的表現令人鼓 舞。如二零一九年中期報告所述，智能銷售點業 務的增長勢頭自二零一八年下半年開始，並延續 至二零一九年。儘管本地社會事件對香港零售業 務造成不利影響，本年度下半年的智能銷售點總 訂購量顯然較上半年稍跌，但我們兩名來自主要 本地銀行及母公司為中國大型商業銀行的銀行客 戶，彼等繼續向我們下單。無論如何，二零一九 年於市場安裝的智能銷售點數量較二零一八年總 配置量多出三倍，成績驕人。於二零一九年年底 前，我們欣然與第三名銀行客戶確認，其將為零 售客戶設置我們的智能銷售點。此第三名客戶為 一主要中資銀行於香港的商業銀行業務平台。另 外，於本年度，我們與主要本地銀行客戶確認多 年合約。未來，二零二零年將會是智能銷售點業 務充滿挑戰的一年。零售商為智能銷售點的終端 客戶，受到新型冠狀病毒爆發的嚴重打擊，加上 尚未解決的本地社會問題導致消費者市場暴跌， 經營環境將極之艱難。於二零二零年，我們相當 確定銀行客戶將減少為零售客戶向我們訂購及設 置智能銷售點。我們仍不確定打擊的程度，須視 乎多個因素而定，包括新型冠狀病毒爆發持續多 久、香港經濟復甦速度及政府會有甚麼措施出台 協助香港商界。從較正面來看，我們與新銀行客 戶簽訂合約，預期此新客戶將會下達訂單。我們 亦正著手處理收款平台的新合作夥伴安排，以中 小企零售商為目標，設置智能銷售點。預料到前 面的營商挑戰，我們於去年年底調整策略，除與 銀行合作外，亦以銀行一般未全面覆蓋的中小企 零售商為目標。