貿易通2019 年年報

二零一九年年報 貿易通電子貿易有限公司 23 Management Discussion and Analysis (Continued) 管理層討論及分析 （續） Business Review (Continued) Other Services Business Review (Continued) For our GETS-related services business in 2019, we achieved a satisfactory result. We were in particular gratified with our paper-to- electronic conversion services business for which we had concern due to the loss of one of our partners providing the paper collection service to our competitor since early 2019. With the new outlets set up through one of our other partners and the new service delivery mode we introduced, we successfully salvaged a handsome portion of business volume which we otherwise would have lost. Even more exciting was that we captured back the partner whom we lost in 2019. Following the early termination of the contract between our partner and our competitor, this partner issued an open tender which we successfully won and a new two-year contract commencing February 2020 was awarded to us. As for the outlook of our GETS-related service business, except for the good news about our winning back of a paper collection service partner, we expect a rather dismal year in 2020 similar to our GETS business for reasons explained earlier in this Annual Report. Last but not least, regarding our community logistics platform, VSHIP, which was soft-launched in April 2018, we continued to ramp up shipper and freight forwarder registration and their usage of the platform for bid and offer of sea/air freight arrangements. Compared to the first year of operations in 2018, the number of shippers/freight forwarder users, Requests for Quote (“RFQ”) and Offers all recorded a more than two-fold increase in 2019. More encouraging was the number of success matching of RFQ and Offers in 2019 which was four times more than that in 2018. Our VSHIP platform was certainly gathering growth momentum, though due to the escalated trade tension between the US and China during the year, the uptrend slowed down slightly, particularly since the second half of the year. Upon a closer review of the business taking into consideration the emerging challenges before the end of the year, we have re-oriented our strategy to focus on working with specific logistics service providers and possibly forming partnerships with them. As such, to rationalize our cost to reduce the burn rate, we have held back our earlier plan to develop new features/ modules to extend the scope of the VSHIP services. In fact, we are making progress with some strategic customers. Also as part of our revised strategy, we would accelerate our plan to extend the VSHIP customer base beyond Hong Kong and would start our expansion plan in China during 2020. Meanwhile, we will continue to offer VSHIP services free of charge, at least for users in Hong Kong. We will strive to find the earliest opportunity, hopefully within 2020, to introduce a charging model to users. Anyhow, as a strategic component of our supply chain/ e-logistics ecosystem, VSHIP is tactically important and valuable to us and our consideration of this initiative extends beyond its profitability. 業務回顧（續） 其他服務業務回顧（續） 於二零一九年， GETS 相關服務業務的業績令人滿 意。自二零一九年年初起，我們流失其中一名提 供紙張收集服務的合作夥伴予競爭對手，曾擔憂 紙張轉換電子文件服務的業務，結果卻讓我們喜 出望外。透過我們的其他合作夥伴設立新的銷售 點及推出新服務交付模式，我們成功挽回相當部 分可能失去的業務量。更令人振奮的是，我們重 獲於二零一九年流失的合作夥伴。此合作夥伴與 競爭對手之間的合同提早終止，該合作夥伴進行 公開招標，我們成功中標，並向我們授出一份新 的兩年合約，自二零二零年二月起計。至於 GETS 相關服務業務的前景，除贏回紙張收集服務合作 夥伴的好消息外，基於與本年報上文所闡述的理 由，我們預計，將與 GETS 業務相似，二零二零年 會是甚為慘淡的一年。 最後有關我們的公共物流平台 VSHIP ，該平台於 二零一八年四月開始試行，登記付貨人及貨運代 理持續增加，彼等使用海╱空運安排買賣競價平 台亦越趨頻繁。與二零一八年首年營運相比，於 二 零 一 九 年，付 貨 人 ╱ 貨 運 代 理、請 求 報 價 （「 RFQ 」）及報價數目全部均錄得超過兩倍增幅。 二零一九年成功配對 RFQ 及報價的數目較二零 一八年多逾四倍，更為讓人鼓舞。 VSHIP 平台毋疑 正在凝聚增長勢頭，惟中美貿易角力於本年度升 級，平台用量上升趨勢稍微減慢，特別是自下半 年起更為明顯。經仔細檢討業務後，考慮到年底 前出現的挑戰，我們將策略重新定位，集中於與 特定物流服務供應商合作，並可能與彼等組成合 作夥伴關係。因此，為理順成本以減少虛耗，我 們推遲較早前開發新功能╱模塊以擴大 VSHIP 服 務範疇的計劃。事實上，我們與若干策略客戶取 得進展。再者，作為經修訂策略的一部分，我們 會加快進行擴大 VSHIP 客戶基礎至香港以外的計 劃，並於二零二零年開始中國拓展計劃。同時， 我們將繼續免費提供 VSHIP 服務，至少香港用戶會 如此。我們致力尋找最早機會向用戶推出收費模 式，希望能於二零二零年內進行。無論如何， VSHIP 作為供應鏈╱電子物流生態系統的策略部 分，於戰術上對我們而言重要且有價值，我們對 該舉措的考慮已超越盈利能力。