貿易通 2020 年年報

Chairman’s Statement (Continued) 主席報告書（續） 二零二零年年報 貿易通電子貿易有限公司 11 前景（續） 在 我 們 的 三 個 業 務 分 部 中，最 為 直 接 受 到 COVID-19 影響的是電子商務下的 GETS 子分部。倘 有關 COVID-19 及全球經濟的正向預測得以實現， 香港的商業活動預期將於二零二一年恢復。 GETS 市場可能會結束其兩年來的下行趨勢，並於二零 二一年呈現反彈，惟屬 V 型抑或 U 型反彈，以及會 否回復疫情前的水平則為未知之數。除 COVID-19 疫情以及全球及香港經濟非我們所能控制外，鑑 於市場競爭環境穩定，我們的 GETS 業務有望維持 穩健。的確，於這十年來，市場上一直存有三個 相同的 GETS 服務供應商，競爭並非取決於定價， 而是服務水平，我們認為我們在此方面顯然較競 爭對手擁有優勢。我們繼續努力與客戶續約提 價。話雖如此，如前所述，近年愈來愈多呈交貿 易報關單從托運人轉為快遞公司及貨運代理，他 們因更有議價能力而從我們身上取得較低的價 格，不幸地，此趨勢對我們甚為不利。隨著快遞 公司╱貨運代理的交易增加，導致較低的收費， 我們的整體平均價格將不可避免地被拉低。儘管 如此，渡過低迷的、基數較低的二零二零年後， 我們對 GETS 業務於二零二一年的前景抱持合理 樂觀的態度，預期來年出現溫和增長。 就我們電子商務下的供應鏈應用方案子分部而 言，鑑於我們建立的強勁銷售勢頭及多年來積累 的強大客戶轉介，我們對該子分部於二零二一年 的前景抱持謹審慎樂觀的態度。在對 COVID-19 疫 情將於二零二一年逐漸消退的期望下，加上客戶 需求仍然強勁，我們相信，去年因經濟低迷而無 法實現的多個潛在項目可於二零二一年確認。加 上結轉自二零二零年的項目開發工作及已完成項 目持續的保養收入，我們有理由相信，我們於二 零二一年的供應鏈應用方案業務可取得令人滿意 的成果。 Prospects (Continued) Amongst our three business segments, the GETS sub-segment under E-Commerce will be hit most directly by COVID-19. Should the positive predictions related to COVID-19 and the global economy materialize, Hong Kong’s business activities will be expected to recover in 2021. The GETS market could end its two-year downtrend and rebound in 2021. The question is whether it is going to be a V-shaped or U-shaped recovery, and whether it will return to pre-pandemic levels. Aside from the COVID-19 pandemic and the global and Hong Kong economies, which are both outside of our control, our GETS business is expected to be steady given a stable competitive market environment. Indeed, with the same three GETS service providers in the market for almost a decade, competition does not rely heavily on pricing but rather service levels, an area in which we believe we have a clear edge in comparison to our competitors. We continue to strive for a price increase for our renewed contracts with customers. That said, as mentioned earlier regarding the shift of trade declaration submissions from shippers to forwarders and couriers who have higher bargaining power for a lower price from us, this trend, unfortunately to our disadvantage, has intensified in recent years. With the increase of transactions from forwarders/couriers attracting lower charge, our overall average price will inevitably be dragged down. Nevertheless, for the outlook of our GETS business in 2021, coming from the dismal year of 2020 with a low base, we are reasonably optimistic about a moderate growth for the year ahead. Regarding our Supply Chain Solutions sub-segment under E-Commerce, we are cautiously optimistic regarding its outlook in 2021, given the strong sales momentum we have built and the robust customer references we have accrued over the years. With the hope that the COVID-19 pandemic will gradually subside in 2021, and given that customer demand remains strong, we believe that a number of potential projects that failed to come to fruition last year due to the gloomy economy could be confirmed in 2021. Together with the projects with development work carried forward from 2020, as well as the ongoing maintenance income from completed projects, we are reasonably confident that we can achieve satisfactory results for our Supply Chain Solutions business in 2021.