貿易通 2020 年年報

Management Discussion and Analysis (Continued) 管理層討論及分析（續） 20 Tradelink Electronic Commerce Limited Annual Report 2020 業務回顧（續） 電子商貿業務回顧（續） 展望二零二一年，迄今為止，所有跡象均顯示全 球經濟將於未來十二個月復甦，惟步伐速度及恢 復程度則各有己見。樂觀主義者預測，全球經濟 將從二零二零年四月的大封鎖，到二零二一年的 大反彈；然而目前 COVID-19 疫情縈繞不去，加上 病毒於不同國家出現變種，帶來諸多不明朗因 素，因此，其他人的態度則較為審慎。我們的想 法較為保守，相信二零二一年上半年仍具挑戰。 就二零二一年全年而言，我們期望國際貿易活動 及香港對外貿易會有溫和增長，扭轉 GETS 市場自 二零一九年以來連續兩年的萎縮。受惠於二零 二一年市場增長，且我們希望能適度上調服務價 格，預期 GETS 的收益於二零二一年將略有增加。 惟於收費方面則有需要特別說明，呈交貿易報關 單從托運人轉為貨運代理╱快遞公司的情況日益 增加，此趨勢對我們不利，令我們的整體平均價 格受到不利影響。由於貨運代理╱快遞公司議價 能力較強，當其交易量越多，就越可能拉低我們 的平均價格。儘管我們無法停止或減慢此負面趨 勢，惟我們會確保向客戶提供優質服務，在客戶 認為物超所值的範圍內，致力提高價格。我們亦 一直沿用為托運人客戶提供貿易報關準備服務的 策略，讓彼等免於繁瑣傷神的人力工作，並有助 緩解其人手不足的問題。對若干托運人而言，此 可能是彼等將貿易報關工作轉予貨運代理╱快遞 公司的最大原因。我們已有一組數據錄入員工， 負責處理自服務中心收集的紙張報關表，並將之 數據化，因此可按具成本效益的方式，承接客戶 的相關數據錄入工作。此業務雖然規模不大，但 呈穩定增長機遇。總而言之，我們冀望 GETS 業務 於二零二一年將稍微復甦。 Business Review (Continued) E-Commerce Business Review (Continued) Looking ahead to 2021, all signs thus far are pointing towards a recovery of the global economy over the next 12 months, but there are diverse views on the pace and magnitude of this recovery. Some optimists have predicted that the global economy will grow at record speed from the Great Lockdown in April 2020 to a Great Rebound in 2021, while others are more cautious given that there are still a host of uncertainties surrounding the current COVID-19 pandemic situation, as well as the emerging variants of the virus in different countries. Taking a more conservative view, we believe that the first half of 2021 will remain somewhat challenging. As for the year 2021 as a whole, we are hopeful that international trading activities and Hong Kong’s external trade will assume moderate growth, reversing the GETS market shrinkage for two consecutive years since 2019. Benefiting from the market growth in 2021 and coupled with the modest price increase for our services that we are hoping to achieve, it is expected that our GETS revenue in 2021 will increase marginally. In terms of our pricing, there is a notable caveat. The increasing trend towards the shift of trade declaration submissions from shippers to forwarders/couriers is unfavorable to us, and could have an adverse impact on our overall average price. Forwarders/couriers have more bargaining power when it comes to lower pricing, and the larger their business transactions, the more they could potentially drag down our average price. While we are unable to stop or slow this unfavorable trend, we will ensure we deliver quality services to our customers and strive to increase our prices within the bounds of what our customers consider value-for-money. An additional strategy that we have been adopting is to offer a trade declaration preparation service for our shipper customers, relieving them from the tedious manual work and helping to alleviate their manpower shortage issues. For some shipper customers, this could be the very reason why they shifted the trade declaration work to their forwarders/couriers. Given that we already have a pool of data entry staff to handle and digitize paper declarations collected from our service centers, we could take on related data entry work from customers in a cost effective way. This part of the business, albeit not sizable, presents steadily growing opportunities. All said, we hope our GETS business will be slightly revived in 2021.