貿易通 2020 年年報

Management Discussion and Analysis (Continued) 管理層討論及分析（續） 二零二零年年報 貿易通電子貿易有限公司 25 業務回顧（續） 其他服務業務回顧 其他服務業務包括智能銷售點、 GETS 相關服務及 公共物流平台 VSHIP ，二零二零年其業績未如理 想。 COVID-19 疫情於二零二零年下半年繼續削弱 香港經濟，其他服務業務的表現大幅下滑，幅度 與上半年相若。二零二零年錄得的分部收益為港 幣 23,600,000 元，較 二 零 一 九 年 錄 得 的 港 幣 35,000,000 元減少 32.7% 。分部溢利亦自二零一九 年的港幣 14,800,000 元下跌 32.7% 至二零二零年的 港幣 10,000,000 元。 VSHIP 尚未開始產生收益，且 GETS 相關服務跟隨 GETS 業務於二零二零年錄得 單位數字的百分比跌幅，其他服務分部表現差的 主要因素乃由於 COVID-19 使我們於香港零售業內 的智能銷售點客戶蒙受災難性影響所致。於二零 二零年，智能銷售點業務錄得的營業額為港幣 4,600,000 元，較二零一九年的港幣 14,800,000 元 急跌 69.0% 。與上半年一樣，我們於下半年亦並無 自銀行客戶接獲任何智能銷售點裝置的新訂單。 因此，我們依賴維修及支援（「維修及支援」）服務 所產生的收入，該服務主要來自為銀行客戶的零 售商部署智能銷售點裝置。於二零二零年六月， 我們喪失其中一名銀行客戶的維修及支援服務合 約，致使我們於年內餘下的七個月無法從為該名 銀行零售客戶部署的智能銷售點裝置當中收取有 關維修及支援收入，令情況雪上加霜。即使該客 戶並非我們的最大銀行客戶，但失去合約對營業 額造成影響，實屬無可避免。 COVID-19 疫情使經 濟蒙上負面影響，客戶更趨成本至上，另一名服 務供應商提供割喉式定價，因此我們流失此項維 修及支援服務合約。 Business Review (Continued) Other Services Business Review Our Other Services business, comprising Smart PoS, GETS-related services and VSHIP, the community logistics platform, recorded disappointing results in 2020. With the COVID-19 pandemic continuing to dampen the Hong Kong economy in the second half of 2020, the performance of our Other Services business suffered a similarly sizeable decline as in the first half year. Segment revenue recorded in 2020 was HK$23.6 million, which, compared to the HK$35.0 million recorded in 2019, represented a contraction of 32.7%. Segment profit also dropped by 32.7%, from HK$14.8 million in 2019 to HK$10.0 million in 2020. While our VSHIP has yet to begin generating revenue and the GETS-related services suffered a single digit percentage drop along with our GETS business in 2020, the poor performance of our Other Services segment was largely due to the catastrophic effects of COVID-19 on our Smart PoS customers in the Hong Kong retail industry. Turnover recorded for our Smart PoS business in 2020 was HK$4.6 million, a steep fall of 69.0% when compared to the HK$14.8 million achieved in 2019. As in the first half year, we did not receive any new orders for Smart PoS devices from our bank customers during the second half year. As a result, we were reliant on the income generated by our maintenance and support (“M&S”) service, which primarily came from Smart PoS devices deployed for the retail clients of our bank customers. The situation was made worse when we lost a M&S service contract with one of our bank customers in June 2020, and consequently we were no longer able to receive such M&S income from the Smart PoS devices deployed for this bank’s retail customers for the remaining seven months of the year. Although this was not our largest bank customer, the loss of the contract has inevitably had an impact on our turnover. With the economy adversely affected by the COVID-19 pandemic, customers are more likely to be motivated by cost, and we lost this M&S service contract to another service provider who offered cut-throat pricing.