Tradelink 2018 Annual Report

Management Discussion and Analysis (Continued) 管理層討論及分析 （續） 19 二零一八年年報 貿易通電子貿易有限公司 Business Review (Continued) Identity Management (“IDM”) Business Review (Continued) To continuously enhance our services and products, research and development work is being carried out on incorporating Artificial Intelligence in the biometric authentication solutions to further enhance their accuracy and effectiveness. Also, with the second generation Smart Hong Kong Identity (“HKID”) Cards being rolled out in the market, we are actively working to enhance our IDM solutions to support the new Smart HKID Cards embedded with more advanced and sophisticated security features. Given the solid foundation and healthy sales pipeline of the IDM business, and the growing demand in the market, the business has a promising outlook in 2019. The only question for it is whether it is able to continue to build on and add to the strong growth momentum it has gathered in the last two years. And, its answer is it is up for the challenge and will strive to achieve this goal. Other Services Business Review Since re-grouping of our business segments in 2018, Other Services now comprises GETS-related services plus two incubation-stage initiatives, namely the Smart PoS business and the new community logistics platform soft-launched in the first half year. The GETS-related services previously referred to as Other Services included primarily our Road Cargo Services (“ROCARS”), the call centre services offered to Customs and Excise Department’s ROCARS, and the paper-to-electronic conversion services for our GETS paper users. Revenue from GETS-related services in 2018 was HK$18.9 million, slightly down by about 0.9% compared to HK$19.0 million in 2017. Nevertheless, with revenue amounting to HK$3.5 million from Smart PoS business, Other Services business recorded a 20.2% growth in revenue from HK$19.0 million in 2017 to HK$22.9 million in 2018. Profit of the segment in 2018 was HK$14.8 million, up 29.1% compared to the HK$11.4 million profit in 2017. The improvement in the margin of Other Services business was primarily owed to our control on operating costs for GETS-related services. With GETS affected by the deteriorating market sentiment in the second half of 2018, GETS-related business also dropped slightly in the latter part of the year. This explained the small drop in total revenue of the sub-segment which would otherwise be rather stable in 2018. Looking ahead at 2019, due to the loss of one of our partners providing paper collection services to our competitor starting January 2019, we expect revenue from our paper-to-electronic conversion services for our GETS paper users would drop. Before ending the contract with the said partner, we had made all relevant preparation and actions to minimise the impact, including setting up new outlets through other partners. 業務回顧（續） 身份管理（「身份管理」）業務回顧（續） 我們透過研發將生物認證解決方案融合人工智 能，進一步改善其準確度及效率，從而持續提升 服務及產品。此外，隨香港第二代智能身份證已 於市場上面世，我們積極提升身份管理解決方 案，以支援引進具更先進及更嚴密保安功能的新 香港智能身份證。 由於我們的身份管理業務基礎穩固，市場需求增 加及穩健良好的銷售渠道，身份管理業務於二零 一九年的前景樂觀。我們須應付的挑戰是向過往 兩年凝聚的增長勢頭再進一步擴展。我們將致力 達成此目標。 其他服務業務回顧 自二零一八年我們重組業務分部以來，其他服務 目前包括 GETS 相關服務及處於孵化階段的兩項舉 措，包括智能銷售點業務及於今年上半年推出的 新公共物流平台。我們的 GETS 相關服務主要為重 組前所指的其他服務，包括我們本身的道路貨物 資料系統（「 ROCARS 」）、為香港海關 ROCARS 提供 之電話查詢中心服務，以及為 GETS 紙張用戶提供 紙張轉換電子文件服務。 GETS 相關服務的收益由 二零一七年的港幣 19,000,000 元輕微下跌 0.9% 至 二零一八年的港幣 18,900,000 元。然而，隨著智 能銷售點業務產生收益港幣 3,500,000 元，其他服 務業務的收益由二零一七年的港幣 19,000,000 元 增長 20.2% 至二零一八年的港幣 22,900,000 元。分 部溢利由二零一七年的溢利港幣 11,400,000 元上 升 29.1% 至二零一八年的港幣 14,800,000 元。其他 服務業務利潤率有所提高主要是由於我們嚴格控 制 GETS 相關服務的經營成本。 與二零一八年下半年受市場情緒惡化影響的 GETS 一樣， GETS 相關業務亦於二零一八年較後期間輕 微下跌。我們業務的子分部總收益因此微跌，如 非這因素二零一八年應相當穩定。展望二零一九 年，由於自二零一九年一月起我們的一名合作夥 伴透過招標向我們的競爭對手提供紙張收集服 務，因此，我們預期為 GETS 紙張用戶提供紙張轉 換電子文件服務的收益將下跌。於二零一八年底 終止與該合作夥伴的合約前，我們已竭盡全力做 好準備，並採取相應的行動，將影響減到最低， 包括透過我們的其他合作夥伴設立新的銷售點。