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Annual Report 2015
二零一五年年報
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Management Discussion & Analysis
管理層討論及分析
Corporate Review
Employees and Remuneration Policy
As at 31 December 2015, the Group employed 259 staff (2014: 253), of
which 226 worked in Hong Kong and 33 in Guangzhou. The related staff
costs for the year came to HK$102.3 million (2014: HK$101.3 million).
The Group’s remuneration policy is that all employees are rewarded at
market levels. In addition to salaries, the Group provides staff benefits
including medical insurance and contributions to the staff’s mandatory
provident fund. To motivate and reward performance, the Group has
a discretionary performance bonus scheme to better drive and reward
growth.
The Company operates two share option schemes to reward performance
of staff: one for assistant manager grade and above and the other one for
staff at senior vice president grade and above.
Corporate Developments
Tradelink call centre won a Gold Award and the “Best-in-Class” in the
“Commerce and Utilities” category in the 2015 Mystery Caller Assessment
Award organized by the Hong Kong Call Centre Association. This was the
fourth consecutive year Tradelink won the Gold Award, demonstrating our
consistently high quality services to our customers.
During the year, Tradelink and its wholly-owned subsidiary, Digi-Sign,
also continued their status as a “Caring Company” conferred by the Hong
Kong Council of Social Service. Also, Tradelink and Digi-Sign have been
accredited with the “Happy Company Logo 2015” of Happy Organization
Label Scheme, in recognition of our building of a healthy and pleasant
working environment for our staff. At the same time, as an honor to
Tradelink and Digi-Sign in providing enhanced retirement benefits to our
staff, we have been conferred the ‘Good MPF Employer Award 2014/15’
by the Mandatory Provident Fund Schemes Authority.
公司回顧
僱員及薪酬政策
截至二零一五年十二月三十一日，本集團僱用
259
名
（二零一四年：
253
名）僱員，其中於香港有
226
名僱
員及廣州有
33
名僱員。本年度的相關僱員成本為港幣
102,300,000
元（二零一四年：港幣
101,300,000
元）。
本集團的薪酬政策是所有僱員薪酬均按市場薪酬水平
釐定。除薪酬以外，本集團亦提供僱員福利，包括醫
療保險及強制性公積金供款。為鼓勵及獎勵僱員表
現，本集團制定酌情績效花紅計劃，以更有效推動及
獎勵增長。
本公司提供兩項購股權計劃表揚僱員的表現，其中一
項為表揚助理經理及以上職級的僱員而設，另一項為
表揚高級副總裁及以上職級的僱員的表現而設。
公司發展
於二零一五年，貿易通客戶中心參加香港客戶中心協
會舉辦的「神秘客戶撥測大獎」比賽，獲頒「神秘客戶
撥測金獎」及「神秘客戶撥測（商務及公共事業）行業大
獎」殊榮。此乃貿易通連續四年獲得「神秘客戶撥測金
獎」，足以證明本公司對客戶的服務一直維持高質素。
於年內，貿易通及其全資附屬公司
Digi-Sign
亦繼續獲
香港社會服務聯會評定為「商界展關懷」公司。貿易通
及
Digi-Sign
亦獲頒開心工作間推廣計劃之「開心企業
2015
」標誌，認可我們為員工建設健康愉快的工作環
境。同時，貿易通及
Digi-Sign
因提供優厚的僱員退休
福利而獲強制性公積金計劃管理局授予「積金好僱主
2014/15
」殊榮。