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Annual Report 2016
二零一六年年報
55
Environmental, Social and Governance Report (“ESG Report”)
環境、社會及管治報告（「環境、社會及管治報告」）
Social (continued)
Development and Training
The Company has policy on training subsidy. The Company supports
employees to attend external, job-related training courses and seminars to
improve their knowledge and skills for discharging their duties at work and
enhance their career progression. Moreover, the Company provides training
subsidy to staff for payment of course fees and examination fees for job-related
courses or qualifications. The Company also organizes in-house training
on job-related subjects and talks relating to well-being matters, like project
management and MPF updates.
Labour Standards
The Company abides by the Employment Ordinance (Cap. 57) and its
regulations and have not employed any child and forced labour.
Supply Chain Management
The Company values mutually beneficial long standing relationships with the
suppliers and customers by providing high quality services to customers and
developing mutual trust with suppliers.
In the Company’s procurement policy, it is specifically stated that the Company
would use its reasonably best endeavors to select and engage suppliers which
are in compliance with their local environmental and labor laws. Moreover,
the Company requests its key suppliers to provide written compliance
confirmations confirming, inter alia, that they are in compliance with their local
environmental laws and regulations and they will run their businesses in a
responsible manner and minimize environmental pollution.
Product Responsibility
The Company provides hotline service, on-site technical support and training
to customers who use our services and products. The Company also pledges
to continuously improve its service and products through enhancements and
upgrades with an aim to deliver the best possible reliable and quality solutions
to our customers. The Company does the best to meet the set service targets
and strives to achieve high standard in different aspects of its operations.
Tradelink observes the Personal Data (Privacy) Ordinance (Cap. 486) (the
“PDPO”) and the data collection principles under the PDPO in conducting its
business. The Company educates and procures its staff to handle personal
data of its customers carefully and properly. Access to the personal data of the
customers is limited to those employees who have a genuine need to access
to such personal data in order to perform the services to the customers. The
Company will only process the personal data of its customers to the extent, and
in such a manner, as is necessary for the purposes of provision of its services
and in accordance with the customers’ instructions and will not process the
personal data for any other purposes. The Company will not disclose the
personal data of its customers to other third parties without the consent of its
customers. The Company stipulates clearly its obligations in this regard in its
terms and conditions of Services offered to customers.
社會（續）
發展及培訓
本公司推行培訓資助政策，支持僱員參加外部職業培訓課程
及研討會以加強彼等用於工作上的知識及技能，從而改善職
業發展。此外，本公司亦會向報讀工作相關課程或考取相關
資格的僱員提供有關費用的培訓資助。本公司亦舉辦工作相
關的內部培訓及有關福利事宜的講座，例如項目管理及強積
金最新資訊。
勞工標準
本公司遵守香港法例第
57
章《僱傭條例》及其法規的規定，
並無僱用任何童工及強制勞工。
供應鏈管理
本公司重視與供應商及客戶的長線互惠互利關係，向客戶提
供高質素服務，並與供應商建立互信關係。
本公司的採購政策特別指明，本公司將合理及竭盡全力選擇
及委聘遵守其當地環境及勞工法例的供應商。此外，本公司
要求其主要供應商提供書面遵守確認，以確認（其中包括）其
遵守當地環境法例及法規，並以負責任及將環境污染減至最
低的方式經營業務。
產品責任
本公司向使用我們服務及產品的客戶提供熱線服務、現場技
術支援及培訓。本公司亦承諾通過改進及升級，繼續改善其
服務及產品，旨在為客戶提供最可靠及高質素的可行方案。
本公司已於其業務各個範疇竭盡全力以達到服務目標及致力
於實現高標準。
貿易通遵守香港法例第
486
章《個人資料（私隱）條例》（「私隱
條例」），並於經營業務時按照私隱條例項下的原則收集資
料。本公司指導及提醒其僱員謹慎及適當地處理客戶的個人
資料。僱員僅限於為客戶提供服務時使用所需的個人資料。
本公司僅於提供服務時及按照客戶的指示處理其個人資料，
且不會處理其個人資料作其他用途。本公司不會於未得到客
戶同意的情況下向任何其他第三方披露客戶的資料。本公司
於向客戶提供的條款及條件中明確訂明其有關的責任。